Gamer Pack^{^} offers 6 winning features

Guarantee low latency for designated game servers^* and offer double money-back if service is not up to standard

Understanding that high latency is definitely not an option for gamers, we guarantee you with low latency to designated game servers. What's more, you are able to claim double daily service fee back if we fail to meet our benchmark! Our guarantee may be extended to more online games and the list will be adjusted from time to time in order to take the benefit to greater numbers of gamers.

Benchmark of Games listed ^**:

PS4 Games

eFootball PES 2020

Japan
25-75ms

FIFA 20 (Ultimate Team)

Japan
25-75ms

FIFA 20 (Pro Clubs)

North America (Central)
180-250ms

Grand Theft Auto V

North America (Central)
180-250ms

PC Games

Hearthstone

Korea
25-75ms

Europe
180-250ms

North America
160-220ms

Grand Theft Auto V

North America (Central)
180-250ms

Counter-Strike: Global Offensive

Hong Kong
5-30ms

South East Asia
25-75ms

Tom Clancy's Rainbow Six: Siege

Hong Kong (eas)
5-30ms

Japan (wja)
25-75 ms

South East Asia (seas)
25-75 ms

League of Legends

Taiwan
25-48 ms

PlayerUnknown's Battlegrounds

Japan
25-75ms

South East Asia
25-75ms

Europe
180-250ms

North America
160-220ms

Apex Legends

Hong Kong
5-30ms

Taiwan GCE 1
25-48ms

Singapore
25-75ms

Tokyo
25-75ms

Fortnite

Japan
25-75ms

Europe
180-250ms

North America
160-220ms

DOTA 2

Singapore
25-75ms

Overwatch

Korea
25-75ms

Taiwan
25-48ms

Europe
180-250ms

North America (Central)
180-250ms

North America (West Coast)
160-220ms

World of Warcraft

Korea
25-75ms

Taiwan
25-48ms

Europe
180-250ms

North America (Central)
180-250ms

North America (West Coast)
160-220ms

Diablo III

Korea
25-75ms

Taiwan
25-48ms

Europe
180-250ms

North America
160-220ms

StarCraft II

Korea
25-75ms

Europe
180-250ms

North America (Central)
180-250ms

North America (West Coast)
160-220ms

Heroes of the Storm

Korea
25-75ms

Taiwan
25-48ms

Europe
180-250ms

North America (Central)
180-250ms

North America (West Coast)
160-220ms

^**	The latency benchmark is updated from time to time. Last update: August 21, 2020.

The online game latency benchmark is measured from NETVIGATOR's backbone network to game providers' specified server locations, which will be the farthest reachable server along a connection path (please see illustration below).

Keep up-to-date with our Latency Monitoring Chart^*

We track latency performance of multiple popular game servers worldwide in geographies such as Asia, North America and Europe. You can check the latest latency status of your favorite game with one click.

Connect with PCCW Global's backbone network, which provides diversified private-peering arrangement with major carriers, as well as Internet service and content providers (ISPs and ICPs) within each region. This ensures regional traffic is delivered within a region, so end users can enjoy a low-latency gaming experience.

Separate online support portal

You can report any technical issue and designated dedicated server optimization to our online support portal, exclusively for our customers.

Privileged offer

Customer may have a chance to enjoy periodic discount on different e-Sports product and gaming peripherals , we also offer “Annual event pass”, designated customer may have a chance to receive admission ticket for gaming or other events from time to time.

Smooth live-streaming experience^#

Most gamers love watching live eSports competitions, Gamer Pack connects with PCCW Global's backbone network, which provides diversified private-peering arrangement within each region, to ensure smooth viewing experience at all times.

Shortening file download time^#

Tired of waiting for large game files to download? Under NETVIGATOR 1000M or above broadband service with Gamer Pack, you may download game patches at ultra-speed.

Latency Monitoring Example

Game Name

Server Location

Latency⁺

League of Legends

Taiwan

Low

26ms

^{^}	The Service is available only to designated NETVIGATOR 1000M or above Fiber-to-the-Home broadband customers, and bound by Terms and Conditions.
^*	The low latency guarantee applies to 49 overseas game servers. Service monitoring covers games that include FIFA 20, eFootball PES 2020, Grand Theft Auto V, Hearthstone, Counter-Strike: Global Offensive, Tom Clancy's Rainbow Six: Siege, Apex Legends, DOTA 2, PlayerUnknown's Battlegrounds, Fortnite, League of Legends, Overwatch, Heroes of the Storm, Diablo 3, World of Warcraft and Starcraft II.
^#	Applicable to all NETVIGATOR customers.
⁺	The above-mentioned latency current status is measured as a lab test figure. Actual latency current status you experienced using the service will differ from the listed figure and will be affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors.

Gamer Pack Service is an extra service under HKT NETVIGATOR Broadband Services that enable you to connect to online games. The HKT Group is not associated with and does not own nor endorse any online games shown on this site or their contents and servers, unless we specified otherwise. You will need to subscribe to an online game and comply with its relevant terms and conditions in order to play. All intellectual property rights of online games shown on this site and their contents and servers are the property of the relevant registered owners.