Gamer Pack^ offers 7 winning features
Guarantee low latency for designated game servers* and offer double money-back if service is not up to standard
Guarantee low latency for designated game servers* and offer double money-back if service is not up to standard
Guarantee
Understanding that high latency is definitely not an option for gamers, we guarantee you with low latency to designated game servers. What's more, you are able to claim double daily service fee back if we fail to meet our benchmark! Our guarantee may be extended to more online games and the list will be adjusted from time to time in order to take the benefit to greater numbers of gamers.

Benchmark of Games listed **:

Mobile Games
Clash Royale
United State
160-210 ms
 
 
 
 
 
 
 
 
League of Legends: Wild Rift
TW&HK&MO
25-70 ms
 
 
 
 
 
 
 
 
PUBG Mobile
Asia
25-70 ms
KPJP
55-85 ms
North America
160-210 ms
 
 
 
 

PS4/PS5 Games
FC 24 (Ultimate Team)
Hong Kong
5-25 ms
 
 
 
 
 
 
 
 
FC 24 (Pro Club)
Hong Kong
5-25 ms
 
 
 
 
 
 
 
 
Diablo IV
Asia
25-70 ms
Australia
120-170 ms
North America (West Coast)
160-210 ms
North America (Central)
180-240 ms
Europe
180-240 ms
FIFA 22 (Ultimate Team)
Europe
180-240 ms
 
 
 
 
 
 
 
 
NBA 2K22
Korea
55-85 ms
 
 
 
 
 
 
 
 
Grand Theft Auto V
North America (Central)
180-240 ms
 
 
 
 
 
 
 
 

PC Games
FC 24 (Ultimate Team)
Hong Kong
5-25 ms
 
 
 
 
 
 
 
 
FC 24 (Pro Club)
Hong Kong
5-25 ms
 
 
 
 
 
 
 
 
Diablo IV
Asia
25-70 ms
Australia
120-170 ms
North America (West Coast)
160-210 ms
North America (Central)
180-240 ms
Europe
180-240 ms
Hearthstone
Korea
55-85 ms
North America
160-210 ms
Europe
180-240 ms
 
 
 
 
Grand Theft Auto V
North America (Central)
180-240 ms
 
 
 
 
 
 
 
 
Counter-Strike 2
Hong Kong
5-25 ms
South East Asia
25-70 ms
 
 
 
 
 
 
Tom Clancy's Rainbow Six: Siege
Hong Kong (eas)
5-25 ms
Japan (wja)
25-70 ms
South East Asia (seas)
25-70 ms
 
 
 
 
League of Legends
Taiwan
25-45 ms
 
 
 
 
 
 
 
 
PlayerUnknown's Battlegrounds
Japan
25-70 ms
South East Asia
25-70 ms
North America
160-210 ms
Europe
180-240 ms
 
 
Apex Legends
Hong Kong
5-25 ms
Taiwan
25-45 ms
Tokyo
25-70 ms
Singapore
25-70 ms
Australia
120-170 ms
United States
160-210 ms
United Kingdom
180-240ms
Netherlands
180-240 ms
Germany
180-240 ms
 
 
Fortnite
Japan
25-70 ms
North America
160-210 ms
Europe
180-240 ms
 
 
 
 
DOTA 2
Singapore
25-70 ms
 
 
 
 
 
 
 
 
Overwatch
Asia
25-70 ms
North America (West Coast)
160-210 ms
North America (Central)
180-240 ms
Europe
180-240 ms
 
 
World of Warcraft
Asia
25-70ms
North America (West Coast)
160-210 ms
North America (Central)
180-240 ms
Europe
180-240 ms
 
 
Diablo III
Asia
25-70 ms
North America
160-210 ms
Europe
180-240 ms
 
 
 
 
StarCraft II
Asia
25-70 ms
North America (West Coast)
160-210 ms
North America (Central)
180-240 ms
Europe
180-240 ms
 
 
Heroes of the Storm
Asia
25-70 ms
North America (West Coast)
160-210 ms
North America (Central)
180-240 ms
Europe
180-240 ms
 
 
** The latency benchmark is updated from time to time. Last update: Nov 15, 2023.
The online game latency benchmark is measured from NETVIGATOR's backbone network to game providers' specified server locations, which will be the farthest reachable server along a connection path (please see illustration below).

The online game latency benchmark is measured from NETVIGATOR's backbone network to game providers' specified server locations, which will be the farthest reachable server along a connection path. The online game latency benchmark is measured from NETVIGATOR's backbone network to game providers' specified server locations, which will be the farthest reachable server along a connection path.
Keep Up-to-date with our Latency Monitoring Chart*
Keep up-to-date with our Latency Monitoring Chart*
We track latency performance of multiple popular game servers worldwide in geographies such as Asia, North America and Europe. You can check the latest latency status of your favorite game with one click.

Connect with PCCW Global's backbone network, which provides diversified private-peering arrangement with major carriers, as well as Internet service and content providers (ISPs and ICPs) within each region. This ensures regional traffic is delivered within a region, so end users can enjoy a low-latency gaming experience.
Norton 360 for Gamers%
Norton 360 for Gamers%
Game Optimiser° detects running games automatically and allocates a PC’s core processors resources for maximum power. This eliminates frames per second (FPS) lags in PC games and frees your PC from programs running in the background to provide a smoother gaming experience to you.

Dark Web Monitor~ keeps an eye on dark web to check whether your personal credentials (e.g. game accounts) are exposed in dark web. You will be notified if your personal information is found in the dark web.
Separate online support portal
Separate online support portal
You can report any technical issue and designated dedicated server optimization to our online support portal, exclusively for our customers.
Privileged offer
Privileged offer
Customer may have a chance to enjoy periodic discount on different e-Sports product and gaming peripherals , we also offer “Annual event pass”, designated customer may have a chance to receive admission ticket for gaming or other events from time to time.
Smooth live-streaming experience#
Smooth live-streaming experience#
Most gamers love watching live eSports competitions, Gamer Pack connects with PCCW Global's backbone network, which provides diversified private-peering arrangement within each region, to ensure smooth viewing experience at all times.
Shortening file download time#
Shortening file download time#
Tired of waiting for large game files to download? Under NETVIGATOR 1000M or above broadband service with Gamer Pack, you may download game patches at ultra-speed.
Register Now

Latency Monitoring Example


Game Name
Server Location
Latency +
League of Legends
Taiwan
LowLow
26ms
^ The Service is available only to designated NETVIGATOR 1000M or above Fiber-to-the-Home broadband customers, and bound by Terms and Conditions.
* The low latency guarantee applies to 68 local and overseas game servers. Service monitoring covers games that include Clash Royale, League of Legends: Wild Rift, PUBG Mobile, FC 24 (Ultimate Team), FC 24 (Pro Club), Diablo IV, FIFA 22 (Ultimate Team), NBA 2K22, Grand Theft Auto V, Hearthstone, Counter-Strike 2, Tom Clancy's Rainbow Six: Siege, Apex Legends, DOTA 2, PlayerUnknown's Battlegrounds, Fortnite, League of Legends, Overwatch, Heroes of the Storm, Diablo 3, World of Warcraft and Starcraft II.
# Applicable to all NETVIGATOR customers.
+ The above-mentioned latency current status is measured as a lab test figure. Actual latency current status you experienced using the service will differ from the listed figure and will be affected by your device, technology, network and software used, network configuration and coverage, usage levels, international bandwidth and extraneous factors.
% Norton 360 for Gamers also includes Game Optimiser, Dark Web Monitor, Norton Security and Norton Secure VPN. Please click here for details.
° Game Optimiser is only available on Windows (excluding Windows 10 in S mode, Windows running on ARM processor) with 4 or more core processors.
~ Monitored information varies according to the country or region of residence. You must have a registered Norton account in order to use this service. Your Norton registered email will be used for such monitoring by default. You may include up to 5 email addresses, 5 phone numbers, 10 credit card numbers, 10 gamer tags and 5 insurance ID numbers for monitoring.

Gamer Pack Service is an extra service under HKT NETVIGATOR Broadband Services that enable you to connect to online games. The HKT Group is not associated with and does not own nor endorse any online games shown on this site or their contents and servers, unless we specified otherwise. You will need to subscribe to an online game and comply with its relevant terms and conditions in order to play. All intellectual property rights of online games shown on this site and their contents and servers are the property of the relevant registered owners.
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